Terms of Service
Welcome to VitaNatural Premium. These terms govern your use of our website and services. Please read them carefully before proceeding.
1. Introduction & Acceptance of Terms
Welcome to VitaNatural Premium, operated from Hungary. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and VitaNatural Premium ("we," "us," "our," or "the Company") governing your access to and use of our website located at our domain, including all related services, features, and functionalities.
By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
Important Notice
These Terms may be updated periodically to reflect changes in our services, legal requirements, or business practices. We will notify users of significant changes through our website or via email. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.
VitaNatural Premium is committed to providing high-quality natural and organic products while maintaining transparent business practices and respecting user privacy and rights. Our terms are designed to ensure a safe, fair, and enjoyable experience for all users of our platform.
2. Use of Website & Acceptable Conduct
Permitted Uses
- • Browse our product catalog
- • Create user accounts
- • Place orders for products
- • Contact customer service
- • Share product reviews and feedback
Prohibited Activities
- • Attempting to hack or breach security
- • Transmitting harmful or malicious code
- • Impersonating other users or entities
- • Violating any applicable laws
- • Interfering with website functionality
User Responsibilities
- • Maintain accurate account information
- • Keep login credentials secure
- • Report suspicious activities
- • Respect intellectual property rights
- • Follow community guidelines
3. User Accounts & Security
Account Creation & Management
To access certain features of our website, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information, and to maintain and promptly update this information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Security Measures
We implement industry-standard security measures to protect your personal information and account data. However, you also play a crucial role in maintaining account security.
- • Use strong, unique passwords
- • Enable two-factor authentication when available
- • Log out from shared devices
- • Regularly review account activity
Account Security Checklist
4. Products, Orders & Payment Terms
Product Information & Pricing
Product Descriptions
We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is complete, reliable, current, or error-free. Colors may appear differently due to monitor settings and lighting conditions.
Pricing & Availability
All prices are displayed in EUR (Euro) and include applicable VAT where required. Product prices and availability are subject to change without notice. We reserve the right to limit quantities on any products.
Order Acceptance
Your placement of an order constitutes an offer to purchase products. We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraud.
Payment & Shipping Terms
Accepted Payment Methods
- • Credit and debit cards (Visa, Mastercard, American Express)
- • PayPal
- • Bank transfer (for orders over €100)
- • Apple Pay and Google Pay
Shipping & Delivery
- • Free shipping on orders over €75
- • Standard delivery: 3-7 business days
- • Express delivery: 1-3 business days
- • International shipping available
5. Intellectual Property Rights
Copyright Protection
All website content, including text, images, logos, and software, is protected by copyright laws.
Trademark Rights
VitaNatural Premium and related marks are protected trademarks of our company.
User-Generated Content
You retain rights to your content while granting us license to use it on our platform.
License to Use
Limited license granted for personal, non-commercial use of our website and materials.
Content Usage Policy
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials without our express written consent. Limited exceptions include:
Permitted Uses:
- • Viewing and printing pages for personal use
- • Sharing links to our content
- • Brief quotations in reviews or articles
Prohibited Uses:
- • Commercial exploitation without permission
- • Systematic downloading of content
- • Creation of derivative works
6. Privacy & Data Protection
Your privacy is important to us. Our data practices are governed by both these Terms and our comprehensive Privacy Policy.
View Full Privacy PolicyData Collection
We collect information you provide directly to us, such as when creating an account, making a purchase, or contacting customer service.
- • Personal identification information
- • Payment and billing details
- • Communication preferences
- • Website usage and analytics data
Data Usage & Protection
We use your information to process orders, provide customer support, improve our services, and comply with legal obligations.
- • GDPR compliance (EU data protection)
- • Secure data encryption
- • Limited data retention periods
- • User rights to access and delete data
Cookie Policy
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.
Learn more about our cookie usage →7. Limitations & Disclaimers
Service Availability
While we strive to maintain continuous website availability, we do not guarantee that our website will be available at all times. We may experience downtime for maintenance, updates, or due to circumstances beyond our control.
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time without prior notice.
Product Warranties
Except as expressly stated in our product descriptions, we make no warranties or representations about our products. All products are sold "as is" and "as available" without any express or implied warranties.
Natural product variations are normal and do not constitute defects.
Limitation of Liability
To the fullest extent permitted by law, VitaNatural Premium shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products.
Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.
Force Majeure
We shall not be liable for any delay or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or internet service interruptions.
Medical Disclaimer
Important: The information provided on our website is for educational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before using any natural products, especially if you have medical conditions or are taking medications.
- • Products are not intended to diagnose, treat, cure, or prevent any disease
- • Individual results may vary
- • Keep out of reach of children
- • Store in a cool, dry place
8. Contact Information & Legal Inquiries
Get in Touch
If you have questions about these Terms of Service, need assistance with your account, or require support with your orders, please don't hesitate to contact our team. We're here to help during business hours.
Customer Service
Business Hours
Legal Inquiries
For legal notices, intellectual property concerns, or compliance matters, please contact us via email with "Legal Notice" in the subject line.
Quick Actions
Related Policies
9. Updates to These Terms
We reserve the right to modify these Terms of Service at any time to reflect changes in our business practices, legal requirements, or service offerings. When we make significant changes, we will notify you through:
Email Notification
Registered users will receive email updates about significant changes
Website Banner
Prominent notice displayed on our website homepage
Effective Date
Changes become effective on the date specified in the notice
Your continued use of our website and services after any modifications indicates your acceptance of the updated Terms. If you do not agree to the changes, you may discontinue using our services.
Last Updated: December 2024
Effective Date: January 1, 2025